CGC HOSTING & DOMINI

§ 2 Scope of Service

1. 1. Service descriptions and guidelines are available at the company's headquarters. They can be accessed at any time on www.trendstudio.it.

   • Our service is authorized to terminate or suspend free services without notice (except for the domain package). As with all services, the account holder is responsible for the content. Our service is not liable for damages caused by the user's or third party's negligence regarding free services.

   • Our service is authorized to place advertisements without notice in free services (except for the domain package).

2. 2. Our service is authorized to send invoices to the customer via email. An invoice is considered successfully received once it has been sent to an email address known to us. The customer has the right to request the correction of an invoice within 30 days; such objection must be made in writing. After the deadline, the customer must demonstrate the incorrectness of the billing.
3. 3. Our service reserves the right to expand, modify, or improve the services. Our service also has the right to modify the services, provided that such modification is customary in the industry or reasonable for the customer, taking into account the interests of our service, for example, if this is necessary due to changes or additions to the law.
4. 4. Offers do not include (unless otherwise specified) new domain registrations or domain transfer requests. If an offer includes domains in the package, the first domain transfer is free in case of a provider change. Additional domain transfers performed by our service due to the rejection of the transfer request by the previous provider will be charged at regular rates for the respective top-level domain.
5. 5. Our service does not verify at any time whether the registration of a domain or its use by the domain holder violates the rights of third parties. This responsibility lies entirely with the domain holder, who releases our service from any liability in this regard. With the commissioning and registration of the domain, the customer enters into a contract with our service and the competent registration entity (NIC). The registration conditions are available here.
6. 6. Our service manages the customer's domains. In this regard, our service may move the domain from one registrar or registration entity to another without prior request or notification to the customer. The customer has no right to impose a specific registrar or registration entity on our service for the domain. The customer implicitly agrees to the change of registrar or registration entity.

§ 3 Customer Obligations

1. 1. The customer undertakes to use our service's services appropriately. In particular, the customer is required to:

   • safely store all data received from our service and use them only on secure systems. Our service is not responsible for damages caused by the disclosure of data to third parties. If the security of data is suspected to be compromised or if data has been taken possession of by third parties without authorization, the customer agrees to immediately modify such data or inform our service in writing.

   • avoid excessive use of our service's services so as not to limit the use of services for other customers.

   • refrain from abusing the possibilities of accessing our service and abstain from illegal actions.

   • not send access data, files, or self-created programs to support, even if requested by an employee of our service.

   • promptly notify our service of any change of address.

   • avoid posting pornographic, extreme right-wing, or illegal content on the servers.

   • avoid sending unauthorized advertising (spam) and using our servers to overload or attempt to overload our system and other systems.

2. 2. Our service reserves the right to completely and without notice block all spaces and email, database, and hosting services of the customer in case of serious violations, abuse, provision of illegal content, and other violations listed in section § 3.2. In case of § 3.2, a management fee of €15 will be charged, regardless of whether the customer terminates the contractual relationship with our service following the block. Our service can terminate all contracts with the customer without notice. Our service can demand compensation from the customer (at least an annual fee) and terminate the contract without notice and close the domain. The customer waives the right to claim damages from our service for breach of obligation.

§ 4 Prices, Payments, and Payment Terms

1. 1. In case of payment delay, our service is authorized to block the services.
2. 2. All prices are inclusive of the legal VAT of 16%, unless otherwise indicated. Our service is authorized to increase prices with a written notice of 6 weeks. Prices are fixed prices. In case of payment delay, our service is authorized to charge reminder fees of €3 for each reminder.
3. 3. Our service issues the invoice for all services for the entire minimum contractual period. Invoices must be paid within 10 days of receiving the invoice. Payment can be made via direct debit, as indicated by the customer, or by bank transfer or PayPal.
4. 4. If the customer claims that the charged expenses were not caused by him or by third parties, our service will provide the billing/connection data as contractually agreed. If the invoice is contested, our service will demonstrate that the provided service was delivered correctly, technically sound, and correctly billed.
5. 5. In case of failed direct debit or bank opposition by the customer's bank, our service will charge the customer €15 for each case.

§ 5 Third Party Rights

1. 1. Direct or indirect use of the services by third parties is only allowed with explicit authorization. This does not apply to the use of services by persons employed in the customer's business or those living with the customer in a domestic community.
2. 2. If use by third parties is permitted, the customer is required to instruct such third parties properly on the use of the services. If use by third parties is not permitted, this does not entitle the customer to a reduction, refund, or damages compensation.
3. 3. The customer is required to pay fees for access and usage opportunities made available to him through the authorized or unauthorized use of the services by third parties.

§ 6 Liability

1. 1. Claims for damages arising from impossibility, positive breach of contract, and delay are excluded unless the cause of the damage is intentional or due to gross negligence.
2. 2. Our service is not responsible for the consequences of defects, disruptions, and/or interruptions of services that are not attributable to our service, especially disruptions of equipment, networks, and generally accessible telecommunication services not operated by our service.
3. 3. In all cases, the maximum amount of liability is limited to a monthly hosting fee, but in any case, it shall not exceed the actual cost billed by our service to the customer. Any claim for damages beyond this amount, unless otherwise agreed in the general conditions, is excluded by both parties.

§ 7 Termination of Contract

1. 1. In contracts without minimum rental periods, the contractual relationship can be terminated by both parties with a notice period of 14 days before the end of the month.
2. 2. In domain transfer requests, approval is possible only if all credits have been settled, and our service has received a written agreement via fax or letter (see DENIC guidelines).
3. 3. Cancellation must be made in writing. The contract termination by the customer becomes valid only with the sending of a hand-signed cancellation (identity verification) within the prescribed period.

§ 8 Data Protection

1. 1. The customer is informed that our service processes its data in electronic format in accordance with Art. 33(1) of the Data Protection Code and Art. 3(5) of the Data Protection Act for Telematic Services.
2. 2. If necessary to ensure functionality, our service is authorized to disclose the registered data.
3. 3. All correspondence with our service is strictly confidential. The content of the correspondence may not be disclosed, published, or quoted by our service or the customer to third parties.

§ 9 Final Provisions

1. 1. The exclusive place of jurisdiction for all disputes arising from this contract is Bozen, if the customer is also a merchant.
2. 2. Any amendment, supplement, or complete or partial repeal of the contract must be in writing, including the modification or repeal of the written form requirement.
3. 3. This contract is subject exclusively to Italian law.
4. 4. If a provision of this agreement is or becomes ineffective, this does not affect the effectiveness of the remaining provisions.